Refund Policy

Refund & Returns Policy

We want you to be fully satisfied with your purchase. If you are not happy, here’s how we handle refunds and exchanges:

1. Full Refund
   
   • If the item is defective, incorrect, or significantly not as described, you are entitled to a full refund of the purchase price.
     
2. Partial Refund
   
   • If the issue is minor (e.g., slight damage, delay, missing accessory, or cosmetic defect) and you choose to keep the product, we may offer a partial refund of up to 60% of the purchase price as compensation.
3. Wrong Size
   • If you received the wrong size due to our mistake, we will provide either: 
     
   • a free exchange (we cover all shipping costs), or a full refund if you prefer not to exchange.
   • If the wrong size was ordered by mistake (customer error), you may request an exchange if the correct size is in stock. In this case, the customer is responsible for return shipping costs. Alternatively, we can offer a partial refund if you prefer to keep the item.
     
4. Conditions
   
   • Requests must be made within 14 days of receiving the product.
   • Proof (photo or description of the issue) is required.
   • Refunds are processed within 5–7 business days to your original payment method.